Frequently Asked Questions
Everything you need to know about shopping with Front General Store.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping times vary by location.
How do I process a return or exchange?
You can return unworn items with original tags within 14 days of delivery. Please visit our returns portal to generate a prepaid shipping label.
Are your vintage items professionally cleaned?
Yes, every vintage and pre-owned piece in our collection undergoes a rigorous inspection and professional cleaning process before being listed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you restock items that are sold out?
While our curated vintage pieces are one-of-a-kind, we frequently restock our core collection and modern essentials. You can sign up for 'Back in Stock' alerts on specific product pages.